Returns & Exchanges

At LUSSO, we want you to be completely enamored with your home additions. If a piece doesn't perfectly complement your space, we offer a 30-day return window for all eligible furniture and decor items.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Carefully repackage your items in their original luxury packaging to ensure they are protected during transit back to our warehouse.

3

Affix Shipping Label

Download and print the prepaid shipping label provided through the portal and attach it securely to the exterior of your box.

4

Receive Your Refund

Once our artisans inspect the returned items, your refund will be processed to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing