Frequently Asked Questions

Everything you need to know about bringing luxury into your home.

What materials are used in LUSSO furniture?

We source only the finest sustainable hardwoods, premium top-grain leathers, and high-performance textiles to ensure every piece meets our rigorous standards for durability and elegance.

How long does shipping take for large furniture items?

Standard delivery for in-stock furniture typically takes 2-4 weeks. This includes our white-glove delivery service, where our team handles assembly and placement in your room of choice.

Do you offer a warranty on your products?

Yes, all LUSSO home products come with a 5-year limited warranty covering structural defects and craftsmanship to provide you with peace of mind.

Can I return an item if it doesn't fit my space?

We offer a 30-day return policy for most items. Please ensure the product is in its original condition. Note that custom-made or bespoke pieces are non-refundable.

How should I care for my LUSSO marble surfaces?

We recommend using a soft, damp cloth and a pH-neutral cleaner specifically designed for stone. Avoid acidic substances like lemon or vinegar, which can etch the natural surface.

What payment methods do you accept?

We accept all major credit cards, PayPal, and offer flexible financing options through Affirm to help you create your dream home on your own terms.